Parimatch Customer Support

When using any type of service, people need to be able to contact the administration or get the required support to solve any problem that occurs; online casinos are no exception. That’s why Parimatch provides complex assistance for the customers with an impressive number of tools to let them feel safe and sound.

Parimatch support can be obtained by various means to allow punters from Australia to choose the most comfortable method to reach out. The majority of gamers prefer getting a response straight away that’s why modern means to contact the support team are essential.


In the article, we’ll observe a number of tools accessible at Parimatch alongside their pros and cons, as well as how you can take advantage of them.

Contact Form

It’s one of the oldest methods proffered by online casinos. Parimatch traditionally supports this tool along with modern means to contact the administration.

To use a contact form, open the main webpage and find the ‘support’ section at the bottom of the screen. When a plunger clicks it, a corresponding form will appear, you can use this function without logging in or a registration. You must provide the following information:

  • Email address
  • A message with the problem

The answer from Parimatchwin will be sent to the indicated email a bit later (as soon as an assistance team processes the inquiry), no personal details are required.

This tool isn’t the fastest, but it’s the simplest one, especially for newcomers.


Live Chat

Live chat is one of the favorite options among gamblers, Parimatch proposes an easy way to contact the assistance team at any possible time and get a response immediately. To access the live chat, click on the corresponding button in the lower-right corner of the screen. You should indicate your name and email address (no personal details are required), then click ‘start the chat’. A gamer can also select a language of their choice (German/English/Russian). You can choose the category to get high-quality assistance and solve any problem. There’s an automated service, which gives answers to the most frequently asked questions, however, if a player can’t solve a problem they can speak to a real specialist – just describe the essence of the problem and wait.

Such a tool is very convenient and effective for the majority of plungers from Australia and other countries. Parimatchwin live chat is accessible around the clock.

Phone Number

For the comfort of plungers, Parimatch provides diverse Internet tools to contact the assistance team, a phone number isn’t included on the list. It means that there’s no need to wait and spend money on telephone calls and discover your number. With other useful methods (even without a phone number), punters can get help from the casino very fast and avoid language barrier issues.


Email is another traditional way to address the assistance team. Such a tool isn’t provided as is. However, when a contact form is used, a player indicates an email address. After some time, a response will be sent by the assistance team to that email.


To sum it up, we can say that Parimatchwin guarantees high-quality assistance, which can be obtained 24/7 in a comfortable language. It proves the reliability of the resource and demonstrates the concern about gamblers.